Key Considerations for Products
Self-service implementation requires a strategic approach to product management that differs from traditional sales channels. When exposing products through the Nue Self-Service API, you need to consider:
-
Product Selection: Not all products may be appropriate for self-service
-
Pricing Transparency: Self-service customers need clear pricing information
-
Feature Communication: Product features must be clearly communicated without sales assistance
-
User Experience: The product discovery and selection process must be intuitive
With the large amount of JSON data in the response, it’s important to keep close track of the hierarchy of products and product options.